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Privacy Policy for your Malaysia account

Your 4dpredict account uses a privacy flow that explains what we collect during account opening, wallet activity through Touch 'n Go, GrabPay, Boost dan FPX, cookie use, and…

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4dpredict Privacy Policy for your Malaysia account
CONTACT ROUTES

Contact us about privacy requests

Privacy questions often need a clear route rather than a general inbox. Use the contact path that matches your request, and include the email or phone tied to your account so we…

Privacy email Send requests about access, correction, removal, or data copies through our privacy email. Include your account email, phone code, and a short description so our team can identify the record without extra back-and-forth.
Live chat handoff If you start in live chat, ask for a privacy handoff. Chat can confirm your basic account details, then move the request to the privacy team for identity checks and a written reply.
Wallet record help For Touch 'n Go, GrabPay, Boost dan FPX privacy questions, share the transaction time and reference code. We use those details to find the payment record without asking for unrelated wallet data.
ACCOUNT SAFETY

Data choices inside your account

Our Privacy Policy is written around the account tasks you actually use: opening an account, logging in, browsing games such as Perfect Blackjack or Aviator, moving funds, and asking support for help.

Account data

We collect details such as your name, contact number, email, login record, and verification documents when needed. These records let us maintain your account and answer privacy requests tied to your identity.

Wallet references

Touch 'n Go, GrabPay, Boost dan FPX records are kept as payment references, not as open access to your wallet. We use reference codes, timestamps, and status data to reconcile account activity.

Cookie controls

Cookies help remember language choice, session state, and basic site performance. You can change browser settings, but some account pages may need session cookies to keep your login active and secure.

Login protection

We use password protection, session checks, and device signals to spot unusual access attempts. If a privacy request involves account access, we may verify identity before sharing or changing any record.

Retention periods

We keep account, wallet, and support records while they are needed for service, security, legal duties, or dispute handling. When those reasons no longer apply, we remove or anonymise data where possible.

Change requests

You can ask us to correct contact details, update identity records, or remove data that is no longer needed. Some records may stay longer if payment, fraud, or legal duties require it.

Malaysia privacy questions for 4dpredict

Use these answers to understand how the Privacy Policy applies to your account before you join or when you already have a wallet record with us. The answers focus on data rights, account access, cookies, payment references, and contact routes in Malaysia. If your situation is specific, contact us with your account details and we will handle the request through the privacy route.

It covers account details, login records, identity checks, wallet references, cookie data, game session records, and support messages. We use these records to run your account, protect access, process requests, and meet legal duties.

Payment partners receive only the data needed to process or confirm a transaction through Touch 'n Go, GrabPay, Boost dan FPX. We do not give them open access to your full account profile.

Yes, you can ask for a copy of data linked to your account. We may verify your identity first, then provide the relevant record in a practical format where local law permits.

Contact us through the privacy email or live chat handoff with the detail you want changed. We may request supporting proof before updating name, phone, email, or identity records tied to your wallet.

Cookies help manage your login session, remember basic preferences, measure site performance, and protect account access. You can adjust browser settings, but some secure account pages may not work fully without session cookies.

We keep data for as long as it is needed for account service, security checks, payment records, disputes, or legal duties. When retention is no longer needed, we remove or anonymise records where possible.

Access and eligibility depend on local law, and our service is available where local law permits. If a legal requirement affects your account data, we will handle the record according to the Privacy Policy.

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